VIDEO_LINK=https://www.youtube.com/embed/YdLsLmM1d90?si=fO-2pGRKzv3yoXQb Setting up a robust payroll system relies on accurate employee records. When you add a team member to Timart Web's payroll, the platform locks in their baseline earning frequency, handles automatic statutory tax calculations, maps out sales commission eligibility, and verifies account credentials to prevent future transaction dropouts. This guide walks you through pulling data from your existing user lists, mapping payment parameters, and finalizing a new employee setup. 🛠️ Step-by-Step Employee Payroll Onboarding To start, access your web portal dashboard, click into your designated shop profile, and hover over the primary sidebar menu. Select Payroll and click on Employees from the expanding options. On the employee management board, click Add Employee. 1.Input Basic Staff Information:Profile Link. You will land on the employee onboarding portal. You have two pathways to establish a profile: Existing Store Staff: If this worker is already registered in your system with standard store app roles, begin typing their name into the Search Shop Staff search bar. Select their profile from the automated list to instantly pull forward their stored contact data. New Profiles: If they are a new worker, manually fill out the required informational inputs, including their Full Name, Phone Number, Role / Position, and Salary Type (select either Monthly or Weekly). 2.Configure Performance Commission (Optional):Bonus Structure. If this employee is eligible for performance-based bonuses alongside their base pay, toggle the Commission switch to On. This activates commission calculation matrices when running your business reports. If they operate strictly on flat-rate wages, leave this setting deactivated. 3.Add and Verify Bank Details:Payment Safeguards. Type in the worker's Bank Name and Account Number. As soon as these parameters are supplied, Timart's integrated banking system will look up the account credentials and instantly populate the registered Account Name on screen. Use this readout to verify that you are paying the correct individual. 4.Adjust Payroll Inclusion and Tax Compliance Toggles:Ledger Controls. Fine-tune how this employee interacts with your monthly processing scripts: Include in Payroll Runs: Leave this toggle switched On so this employee automatically appears on your worksheet whenever a standard pay cycle is generated. Turning this off means they must be manually pulled into a cycle later. Tax (7% PAYE): Switch this toggle On to instruct the system to automatically deduct a flat 7% Pay As You Earn tax contribution from their gross salary during payroll runs. Keep this off if the worker is exempt. 5.Review and Save:Finalization. Carefully inspect your data rows for spelling errors or missing fields, then click Save Employee to index them into your active human resource system. 💡 Quick Reminders for Clean Record Management Leverage the Bank Verification: Never skip looking at the automated Account Name readout during Step 3. Catching a mismatched character before clicking save protects your cash flow against irreversible bank transfers. Keep Active Workers Toggled On: For your core team, always ensure Include in Payroll Runs stays switched on. This stops administrative slip-ups where a regular staff member accidentally gets left off the month's payout sheet.

How to Add an Employee to Payroll on Timart Web

VIDEO_LINK=https://www.youtube.com/embed/g_UudZ9rHC8?si=0S2W8cw1h46fDUl1 Processing employee payouts accurately is vital for maintaining a motivated workforce. Timart Web allows managers to create designated payroll cycles, apply specific adjustments to individuals, and execute salary distributions&mdash;either one person at a time or simultaneously using an automated bulk engine. This guide details how to build your monthly payroll cycle, account for unique employee adjustments, and mark transactions as finalized within your account. 🛠️ Step 1: Creating a New Payroll Period Before processing any currency transactions, you must initialize the specific payroll cycle and verify that employee earnings are perfectly calculated for that cycle. 1.Open the Payroll Interface:Navigation. Log into your web portal. Locate the Payroll option on the main navigation sidebar. From the expanding drop-down selections, click on Salary Payments, and then tap the Run Payroll button. 2.Apply One-Time Salary Adjustments:Mid-Cycle Modifiers. A comprehensive pop-up window will present your employee list. Before locking in the numbers, you can customize the current cycle's data line by line: Add a Deduction: Input specific figures for one-off adjustments like staff loan repayments, hardware damages, or salary reductions. Add a Bonus: Input additional cash allocations like performance rewards, transport stipends, or festive allowances. Add Notes: Type clear remarks explaining exactly why an adjustment was applied to that specific profile. Remove an Employee: If a staff member is on unpaid leave or shouldn't feature in this exact cycle, click to exclude them entirely. Note: If an individual requires zero changes, simply leave their adjustment values set to zero to protect their baseline salary rate. 3.Generate the Live Cycle:Locking Data. Once you double-check that your additions and subtractions look correct across your entire staff roster, click Create Payroll Period. 💳 Step 2: Processing Employee Payments With your payroll period established, tap the View button next to your active cycle to begin releasing or recording funds. Timart offers two different operational tracks based on your company's workflow: Track A: Paying an Individual Employee Find the target staff member's name inside the list and click Pay Salary next to their profile. A pop-up window will provide two fulfillment options: Pay Using Your Wallet: Uses your pre-funded Timart digital wallet balance to push digital payouts automatically. Mark as Paid: Select this if you already paid the employee outside of the software application (such as a direct cash handoff or manual corporate bank transfer). If choosing Mark as Paid, click the calendar tool to update the precise settlement date, select your funding mode (Cash or Bank Transfer), and click Mark as Paid to log the ledger entry. Track B: Processing Bulk Salary Payments To settle your entire floor simultaneously, use the master selection checkboxes to highlight all employees you wish to process. Tap either the global Wallet button or the Mark as Paid button at the top of the interface. In the unified pop-up window, select the true payout date and set the payment method (Cash or Bank Transfer). Click Mark as Paid to batch-update your operational ledger instantly. 💡 Quick Tips for Error-Free Runs Fund Wallets in Advance: If your operational model uses direct automated wallet transfers, verify your balance threshold ahead of payment day to prevent transactional dropouts mid-run. Keep Precise Adjustment Notes: Writing brief context inside the note field during Step 1 saves administrative hassle if an employee raises questions about minor variations on their digital payslip.

How to Run Payroll on Timart Web

VIDEO_LINK=https://www.youtube.com/embed/N_ZN7bMJqWU?si=rX3iVP3VFGH2dBM_ Building an effective customer retention system encourages repeat business and increases average order values. By setting up the Loyalty Program on Timart Web, your customers automatically accumulate points when they purchase items from your store. They can later redeem these points for real monetary value or discounts during checkout. This guide walks you through navigating the loyalty settings, configuring point redemption rates, and setting up automated spending tiers. 🛠️ Step-by-Step System Activation To begin the process, log into your web dashboard, look at the main menu sidebar, and click on Loyalty. This will bring you to your central reward management hub. At the top of the interface, you will see a Program Status indicator. If it reads Ready to Configure, the feature is available but needs your specific rules established before going live to customers. 1.Turn on the Loyalty Feature:System Status. Locate the Enable Loyalty Program switch under the program settings and toggle it to On. If you ever need to temporarily pause reward distributions in the future without losing data, you can toggle this switch back to off. 2.Define Point Redemption Values:Financial Value. Set the specific cash conversion value for accumulated points in the Amount Per Point Redemption Value field. For instance, configuring the ratio so that 1 point equals 0.01 means that a customer clearing a total balance of 100 points will receive a 1 Naira discount at the register. 3.Establish a Minimum Point Threshold:Redemption Limits. Specify the minimum volume of points a buyer must cross before they are allowed to use them. For example, if you input 100 into the Minimum Points to Redeem field, a customer cannot request a discount on their transaction until their point history crosses at least 100 points. 4.Configure Receipt Display Options:Customer Transparency. Choose how points are publicized to your shoppers to drive motivation: Show Points on Receipt: Prints the specific points earned on the current transaction along with their lifetime balance directly onto their invoice. Show Expected Reward Hint: Gives customers a helpful preview on their receipt showing them potential points they can unlock on future visits if they maintain their shopping habits. Review your configurations against the onscreen summary block and click Save Settings. 📊 Creating Sale Amount Tiers (Advanced Setup) Once the core parameters are saved, you must establish Sale Amount Tiers. These rules define exactly how many points a customer gets based on the monetary value of their receipt. Important Note: If you do not create any spending tiers, your customers will not automatically accumulate points on transactions. You must configure at least one tier for the automation engine to take effect. Tier Scope Minimum Spend Maximum Spend Points Awarded Tier 1 (Base Level) 0 Naira 10,000 Naira 10 Points Tier 2 (Mid Range) 10,001 Naira 50,000 Naira 50 Points Tier 3 (Premium Spenders) 50,001 Naira No Max (Blank) 100 Points How to Add a Spending Tier on the Dashboard: Enter the Minimum Sale Amount required to qualify for the tier. Enter an optional Maximum Sale Amount (leave this completely blank on your highest tier to capture all purchases above that baseline). Input the exact Points Awarded when a transaction falls squarely into this financial range. Set the Sort Order (the system processes smaller numbers first; assign lower sort numbers to your smaller spending tiers to make sure calculations run correctly). Click Add Tier. You can create multiple escalating layers to incentivize shoppers to increase their transaction totals in order to hit the next major point payout. 💡 Quick Tips for Success Keep Ratios Simple: Make your point-to-cash conversions easy to understand so front-of-house employees can easily explain the rewards to inquiring customers. Leverage the Receipt Preview: Leaving the receipt hints turned on acts as a passive marketing engine, keeping your store top-of-mind whenever a buyer checks their physical or digital invoice.

How to Set Up and Manage the Loyalty Program on Timart Web

VIDEO_LINK=https://www.youtube.com/embed/LODQpB5lch8?si=2DhfgcINTLWQfmaT Running an organized food business requires frictionless communication between your customers, front-of-house servers, and kitchen preparation teams. Timart Desktop&rsquo;s Table Orders feature allows you to digitize your restaurant floor, manage menu availability by section, route orders to the correct prep stations automatically, and generate custom table QR codes for contactless dining. This guide walks you through the initial configurations to get your dining room running efficiently on Timart. 🛠️ Step-by-Step Initial Configuration To get started, open your Timart Desktop App, click on Table Order from the main sidebar menu, and select Orders from the drop-down options. Click on Activate Table Order to open the setup wizard. 1.Create Your Shop Sections:Floor Layout. Organize your physical restaurant layout by creating distinct seating zones (e.g., Main Floor, VIP Lounge, Outdoor Terrace, Regular Section). Enter a section name under My Shop Sections and click Add Another Section to build your layout. This ensures table assignments tie back to specific areas. 2.Create Menu Groups:Menu Management. Group your offerings logically for your customers. Under Menu Name, enter a title (e.g., Main Menu, Drinks List) and assign it to a physical floor section. Click Add Another Menu to create as many groups as your catalog requires. 3.Define Order Handling Groups:Internal Operations. Organize how orders are routed to your preparation teams internally based on item types (e.g., Kitchen, Bar, Grills). Enter the handling group name and click Add Another Group. 4.Establish Product Preparation Times:Customer Expectations. Set clear expectation rules for your customers by choosing how long broad categories of dishes take to get ready: Ready to Go / Without Processing: For instantly available items. Moderate Time: Items taking a short duration (e.g., 20&ndash;30 minutes). Longer Time: Complex dishes or large meals taking extra preparation (e.g., 30&ndash;50 minutes). Once these base operational rules are defined, click Proceed. 📊 Mapping Products, Pricing, and Staff Assignments Now that your restaurant framework is built, you will link your existing inventory items directly into this operational workflow. 1. Linking Products to Prep Stations You will see your entire product catalog displayed by category. For every single item, assign a specific Menu, a Preparation Time, and an Order Handling Group. Example: For Grilled Chicken, map it to the Main Menu, select Ready to Go, and assign it to the Grills group. This step guarantees that when a customer orders that specific item, the notification routes immediately to the correct staff monitor. Click Proceed. 2. Managing Section Pricing & Instant Availability The system will display a tabular breakdown containing item details, quantities, cost parameters, and selling prices. Dynamic Pricing: You can set premium pricing thresholds for high-end dining sections (like a VIP lounge) if needed. Instant Stock Toggles: If a dish runs out mid-shift, simply switch the Availability Toggle to Off. This removes the item from active customer selections instantly so waitstaff do not take unfulfillable orders. Click Proceed. 3. Assigning Staff Permissions Control which staff members see which orders to avoid cluttered notifications. Click Add a User, choose your team member from the pop-up list, and match them to their workflow section (e.g., assigning a bartender strictly to Bar Orders). Click Proceed. 📱 Activating Tables & QR Code Contactless Ordering Once you hit proceed from the staff panel, a prompt will appear asking: "Would you like to add table QR scanner to your orders?" Click Yes, Add Tables and QR Scanner. [ Table Layout Setup ] ├── 1. Click "Table Section" ➔ Group tables by their location zone. ├── 2. Click "+ Add New Table" ➔ Enter table name/number and save it. └── 3. Tap the "QR Code Icon" ➔ View and download the unique customer code. Simply click the QR Code Icon next to any configured table to download its unique asset file. You can print these graphics out and anchor them physically onto your dining tables. Guests can simply walk in, scan the graphic with their smartphones, browse your structured digital menu, and submit orders directly to your localized preparation stations. Once your layout matches your physical space, click Complete to take the system live. 💡 Quick Benefits Recap Contactless Convenience: Guests order at their own pace without waiting for an available server. Zero Lost Orders: Kitchen tickets print or route straight to the designated prep team automatically based on the configuration logic. Frictionless Adjustments: Turn off missing ingredients or out-of-stock options globally with a single click.

How to Set Up Table Orders on the Timart Desktop App

VIDEO_LINK=https://www.youtube.com/embed/3d5eGfzCDWk?si=HoeSjzMfdcZ5B9zo Adding team members one by one can be incredibly time-consuming. Timart Web includes a Bulk Upload feature that allows you to import all employee records simultaneously using a standardized spreadsheet template. This guide walks you through downloading the correct template, preparing your data, and finalizing the upload smoothly. Step-by-Step Guide 1.Navigate to the Employee Management Page: Prerequisite: Log into your account. Log into your Timart Web portal. Hover your mouse over the Payroll option on the main menu, and select Employees from the drop-down menu 2.Download the Sample CSV Template: Crucial Step. On the employee management dashboard, click the Bulk Upload button. Next, click on Sample CSV to download the official template file to your computer . Note: Always use this template. It contains the exact column headers (Employee Name, Phone Number, Role, Salary Details, Account Number, Bank Name, etc.) required by Timart's system. 3.Populate Your Employee Data:Data Entry. Open the downloaded template using Excel or any spreadsheet software. Carefully enter your employees' details under the correct columns. Important Rules: Double-check for typos in names, account numbers, and bank titles. Do not rename, delete, or rearrange any of the pre-configured column headers, as doing so will cause system errors. Save your finished file strictly in CSV format. 4.Upload Your Document:File Transfer. Return to the Timart Bulk Upload page, click Load, and select your newly saved, populated CSV file from your computer. 5.Verify Column Mapping:Data Alignment. A popup window will appear showing your Column Mapping . Confirm that the columns from your CSV accurately align with Timart's database fields (e.g., Employee Name matches Employee Name Field). If any column looks mismatched, use the drop-down menus provided to fix it manually. Once everything aligns perfectly, click Apply Mapping . 6.Wait for Automated Account Resolution:System Verification. Timart will automatically run an Account Resolution protocol . This smart verification checks if the bank account numbers match the designated bank names and verifies that the accounts are active. This built-in security layer protects your company by preventing payment failures during future payroll cycles. 7.Save and Finish:Final Step. Once the system successfully verifies the account details, the Save Employees button will turn active and clickable. Click it to instantly finalize the upload and populate your employee directory. 💡 Top Troubleshooting Tips for a Flawless Upload Keep Headers Intact: Modification of the top row (headers) in the sample CSV is the most common cause of upload failures. Leave them exactly as they are. Watch Out for Extra Spaces: Ensure there are no hidden spaces before or after account numbers, phone numbers, or names. Watch the Resolution Status: If the "Save Employees" button remains grayed out, look closely at the screen to check if any employee's banking information failed the automated verification checks.

How to Bulk Upload Employee Details on Timart Web

VIDEO_LINK=https://www.youtube.com/embed/6mJuEQXlKHM?si=HDUS4_vqZmZIyG2c When a customer makes a payment towards their debt, you can record the deposit in the Debt Book to keep their balance up to date. Steps to Record a Deposit Step 1: Go to the Homepage. Step 2: On the side menu bar, click Debt Book. Step 3: Select the customer you want to record the deposit for. Step 4: Beside the customer&rsquo;s name, click Collect Deposit. Step 5: Click on the debt you want to collect against (if the customer has multiple). Step 6: Enter the deposit amount. Step 7: Select the payment method (Cash, POS, or Transfer). Step 8: Enter the date of the deposit. Step 9: Add a comment (optional). Step 10: Click Deposit to finish.

How to Record a Deposit on the Debt Book (Desktop)

VIDEO_LINK=https://www.youtube.com/embed/mWiO0HicRkc?si=n1_Cr6q3X7eBUpxA Step 1: Go to the homepage.Step 2: Click on Settings from the menu bar.Step 3: Select Security Settings.Step 4: Here you can change your password or create a lock PIN. To Change Your Password: Step 5: Enter your old password, then the new password, and re-enter the new password to confirm.Step 6: Click on Change Password to finish. To Create or Reset a Lock PIN: Step 7: Click on Create Lock PIN.Step 8: Enter your old PIN (if any) and your new PIN.Step 9: Click on Change PIN to update.Step 10: To reset, just click on Reset PIN. Troubleshooting If your password change fails, ensure your old password is correct. For lock PIN issues, make sure you are entering exactly 4 digits (if required). If you forget both your password and PIN, you may need to contact support for recovery. FAQs Q: Can I disable the lock PIN once it&rsquo;s set?A: Yes, you can reset or remove it in the security settings. Q: How often should I update my password?A: It&rsquo;s best practice to change it every 3&ndash;6 months for security. Q: What happens if I forget my PIN?A: Use the reset option or request a recovery link through support.

How to Manage Security Settings on Desktop

VIDEO_LINK=https://www.youtube.com/embed/MtFAFF096jw?si=8eJl5ItnFbzmppCS Categories help you organize your products into groups, making it easier to manage and track items in your store. Steps to Add and Manage Categories Step 1: Go to the dashboardStep 2: Click on Products, and select ProductsStep 3: Click on Manage ProductsStep 4: Click on Add/Manage CategoriesStep 5: Enter a new category nameStep 6: Click on Add CategoryStep 7: To edit a category, click on the Edit icon beside the category, make your edits, and click on Update Category to save changesStep 8: To delete a category, click on the Delete icon beside the category Troubleshooting Issue: I can&rsquo;t find the &ldquo;Add/Manage Categories&rdquo; option.Solution: Make sure you&rsquo;ve clicked on Products > Products > Manage Products. If it&rsquo;s still missing, refresh the page or update your app. Issue: My category won&rsquo;t save.Solution: Check that the category name field is filled in correctly and that the name isn&rsquo;t a duplicate of an existing category. Issue: I accidentally deleted a category.Solution: Deleted categories cannot be restored, but you can create a new one with the same name and reassign products manually.

How to Add and Manage Categories on Desktop

VIDEO_LINK=https://www.youtube.com/embed/mRreAC4gtMo?si=zoX9Z3_4YcBpdqdz Exporting product reports helps you track stock levels, sales, and categories for easy record-keeping. Steps to Export Product Report Step 1: Go to the Dashboard. Step 2: Click on Products. Step 3: Select Products. Step 4: Click on Manage Products. Step 5: Click on Export Product Report. Step 6: (Optional) Toggle Attach Email and enter the email address where the report should be sent. Step 7: Select the Export Type (choose PDF or CSV). Step 8: Click on Generate Report to complete the process. Troubleshooting I can&rsquo;t find the &ldquo;Export Product Report&rdquo; option: Make sure you are inside Manage Products. The report isn&rsquo;t downloading: Check your internet connection. If you used the email option, confirm the email was typed correctly. Report won&rsquo;t open: Ensure you have a PDF reader for PDFs or Excel/Google Sheets for CSVs. FAQs Q: Can I export reports for specific products only?A: No, the export pulls all products. You can filter/edit the file after downloading. Q: Can I export reports to multiple emails?A: No, only one email address can be added at a time. Q: Which format should I use?A: PDF is best for printing and sharing. CSV is best for editing and analysis.

How to Export Product Report on Desktop

VIDEO_LINK=https://www.youtube.com/embed/uvU4A9A_5N8?si=iwTt2GFLQshTxiqJ Product settings allow you to customize measurements, manage categories, and reset quantities. Manage Units of Measurement Step 1: Go to the Dashboard. Step 2: Click on Products. Step 3: Click on Product Settings. Step 4: Under Units of Measurement, you can add, edit, or delete units. Step 5: Click on + Add Custom Unit. Step 6: Enter the name of the custom unit. Step 7: Click on Save Custom Unit to finish. Manage Categories Step 8: In Product Settings, click on Manage Category. Step 9: Add, edit, or delete categories as needed. Step 10: Click on + Add New Category. Step 11: Enter the Category Name. Step 12: Click on Save Category. Reset All Product Quantities Step 13: Click on Reset Quantity to erase all existing quantities and reset them to zero.⚠️ Warning: This action cannot be undone. Troubleshooting Custom units not saving: Check that the unit name is unique. Category not saving: Ensure you entered a name before saving. Reset button not showing: Confirm you are in Product Settings under Products. FAQs Q: Can I restore my quantities after resetting?A: No, you&rsquo;ll need to re-enter them manually. Q: Can I add multiple categories at once?A: No, categories must be added one at a time.

How to Navigate Product Settings on Desktop

VIDEO_LINK=https://www.youtube.com/embed/-c8icUOgVHU?si=jWgolT-t1-EM8SCw Steps to Record a Credit Sale Step 1: From the homepage, click Record Sales.Step 2: Select the items or products the customer wants to purchase. As you select items, they will appear in the cart on the side of your screen. Adjust quantities by tapping on the product multiple times or using the quantity controls in the cart. Step 3: Once all products are added, click Proceed to Checkout.Step 4: Select the payment method (Cash, POS, Transfer, or Multiple Payment).Step 5: Since this is a credit sale, click Sell on Credit.Step 6: Attach a customer: Search and select an existing customer, or Click Add New Customer if it&rsquo;s a first-time buyer.Step 7: Enter credit details: Total credit amount Due date for repayment (Optional) Customer deposit, if part of the amount is paid upfront. Step 8: Confirm all details and click Save.Step 9: Click Checkout to finalize. Receipts for credit sales are automatically saved as PDFs. Troubleshooting 1. I can&rsquo;t see the &ldquo;Sell on Credit&rdquo; option at checkout. Ensure you are on the Checkout Page. If still missing, refresh the page or update the app. 2. I&rsquo;m unable to attach a customer for credit sales. Verify that the customer is already added in your database. If it&rsquo;s a new customer, use the Add New Customer option before proceeding. 3. The credit amount is not saving. Double-check that you entered the due date and credit amount. Both are required fields. Try re-entering the details and clicking Save again. 4. Receipt not found after a credit sale. Go to Sales > Sales Records. All receipts are stored there, even if they were not printed. FAQs Q1: Do I need to attach a customer for credit sales?Yes. Credit sales must be tied to a customer profile so repayment can be tracked. Q2: Can a customer pay part of the amount upfront?Yes. You can record a deposit when setting up the credit sale. Q3: Where can I track outstanding credit sales?Go to Sales > Sales Records or Sales Overview. You can filter sales by &ldquo;Credit Sales.&rdquo; Q4: Can I edit a credit sale later if the customer makes partial payments?No, but you can record additional payments separately and link them to the customer. Q5: What happens if a customer doesn&rsquo;t repay on the due date?The system will still keep the record open as unpaid credit until you update it with a repayment. Q6: Will receipts for credit sales still print?Yes, if a printer is connected. If not, receipts are saved automatically as PDFs.

How to Record a Sale on Credit on Desktop

VIDEO_LINK=https://www.youtube.com/embed/O5PrvNnrNDM?si=IJmbNAFSpY_HNqf_ Stock adjustments help you keep your inventory accurate by accounting for restocks, losses, or damages. Steps to Adjust Stock Step 1: Go to the Homepage. Step 2: On the menu bar, click on Adjust Stock. Step 3: Click on New Adjustment. Step 4: At the top of the screen, click on Click to Search for Product. Step 5: In the search bar, enter the name of the product you want to adjust. Step 6: Click on the product. On the side of the product, select the Reason for Adjustment (Restock, Lost, or Damaged). If you choose Restock: Step 7: Enter the quantity you want to add. Step 8: Confirm or edit the purchase and selling price. Step 9: Click on Make Adjustment to finish. If you choose Lost: Step 7: Enter the quantity lost. Step 8: Confirm or edit the purchase and selling price. Step 9: (Optional) Record it as an Expenditure by clicking on Record as Expenditure. Step 10: Click on Make Adjustment to finish. If you choose Damaged: Step 7: Enter the quantity damaged. Step 8: Confirm or edit the purchase and selling price. Step 9: (Optional) Record it as an Expenditure by clicking on Record as Expenditure. Step 10: Click on Make Adjustment to finish. Troubleshooting I can&rsquo;t find &ldquo;Adjust Stock&rdquo; on the menu bar: Make sure you are logged into the desktop app and not in another section like Sales. Product not showing in search: Double-check the spelling or ensure the product is already added to your inventory. FAQs Q: Can I undo a stock adjustment once saved?A: No, adjustments are final. You&rsquo;ll need to create another adjustment to correct errors. Q: What&rsquo;s the difference between &ldquo;Lost&rdquo; and &ldquo;Damaged&rdquo;?A: &ldquo;Lost&rdquo; is for missing or stolen items, while &ldquo;Damaged&rdquo; is for unsellable items due to breakage, expiry, or defects. Q: Do adjustments affect my expense records?A: Yes, if you choose to &ldquo;Record as Expenditure,&rdquo; the adjustment will also appear in your expenses.

How to Adjust Stock on Desktop

VIDEO_LINK=https://www.youtube.com/embed/V2I0nl2wPQ8?si=bPGcavFkSv7xIbmr With Timart, you can add products in pieces (single units) and packs (bundled units). This helps you manage inventory better and set different prices for customers who buy in bulk. On desktop, there are two ways to add pieces & pack products: directly from the Dashboard or through the Products section. 🔹 Method 1: Add Pieces & Pack Products from the Dashboard Step 1: Go to your Dashboard.Step 2: Click on + Add Products at the side of the page.Step 3: Select Add Pieces & Pack Product.Step 4: Enter the product name.Step 5: Select the category.Step 6: (Optional) Enter a description.Step 7: Click Upload Image to add product images.Step 8: Enter the quantity in pieces.Step 9: Enter the purchase price and selling price for each piece.Step 10: Enter the quantity per pack (e.g., 12 bottles in a pack).Step 11: Enter the purchase price and selling price for the pack.Step 12: Enable Low Product Alert by toggling it on and setting a threshold quantity.Step 13: (Optional) Enable Barcode Capture or Expiry Date.Step 14: Click Save Product at the top of the page to finish. 🔹 Method 2: Add Pieces & Pack Products from the Products Section Step 1: Go to your Dashboard.Step 2: Click on Products in the sidebar.Step 3: Click on Add a New Product.Step 4: Select Add Pack Product.Step 5: Enter the product name.Step 6: Select the category.Step 7: (Optional) Enter a description.Step 8: Click Upload Image to add product images.Step 9: Enter the quantity per pack.Step 10: Enter the purchase price and selling price for the pack.Step 11: Enable Low Product Alert by toggling it on and setting a threshold quantity.Step 12: (Optional) Enable Barcode Capture or Expiry Date.Step 13: Click Save Product at the top of the page to finish. ❓ FAQ & Troubleshooting Q1: What&rsquo;s the difference between pieces and pack products? Pieces are single units (e.g., 1 bottle of water). Packs are bundles (e.g., 12 bottles of water in a carton). Q2: Do I need to add both pieces and packs?Not always. If your business only sells in packs, you can skip pieces. But adding both gives you more flexibility for sales and stock tracking. Q3: Can I edit a product later to add pieces/pack details?Yes. You can always edit product details, including switching between pieces and packs, from the Products section. Q4: What if I don&rsquo;t enable Low Product Alert?You won&rsquo;t be notified when stock runs low. For better inventory management, it&rsquo;s best to always set an alert. Conclusion Adding products in pieces and packs helps you track inventory accurately and offer flexible pricing for your customers. Whether you add them from the Dashboard or the Products section, Timart makes it easy to manage both single units and bulk sales.

How to Add Products in Pieces & Pack on Desktop

VIDEO_LINK=https://www.youtube.com/embed/PHe3j-qW1KI?si=QPyuDIJ1PyXK0nXL Variation products allow you to sell one product in different versions &mdash; for example, T-shirts in multiple colors or sizes. This keeps your inventory organized while giving flexibility to customers. You can add variation products in two ways on desktop. How to Add Variation Products Directly from the Dashboard Step 1: Go to DashboardStep 2: Click on + Add Products at the side of the pageStep 3: Click on Add Variation ProductStep 4: Enter the Product NameStep 5: Select the CategoryStep 6: (Optional) Enter a Product DescriptionStep 7: Click on Upload Image to add images of your productStep 8: Enter the Option Name (e.g., Color)Step 9: Enter the Option Value (e.g., Red). To add more values, click on New ValueStep 10: To add another option (e.g., Size), click on Add New OptionStep 11: Enter the Selling Price, Purchase Price (optional), and Quantity for each variationStep 12: Click on Save Product to finish How to Add Variation Products from the Products Section on the Sidebar Step 1: Go to DashboardStep 2: Click on Products from the sidebarStep 3: Click on Add a New ProductStep 4: Click on Add Variation ProductStep 5: Enter the Product NameStep 6: Select the CategoryStep 7: (Optional) Enter a Product DescriptionStep 8: Click on Upload Image to add images of your productStep 9: Enter the Option Name (e.g., Color)Step 10: Enter the Option Value (e.g., Red). To add more values, click on New ValueStep 11: To add another option (e.g., Size), click on Add New OptionStep 12: Enter the Selling Price, Purchase Price (optional), and Quantity for each variationStep 13: Click on Save Product to finish Troubleshooting Issue: I added an option name but can&rsquo;t save.Solution: Ensure you&rsquo;ve entered at least one option value before saving. Issue: My variation prices and quantities are showing the same.Solution: Check that you&rsquo;ve entered unique values for each variation line. Issue: I don&rsquo;t see &ldquo;Add Variation Product.&rdquo;Solution: Make sure you&rsquo;re in either the + Add Products or Products section and refresh your page.

How to Add Variation Products on Desktop

VIDEO_LINK=https://www.youtube.com/embed/7VrSNmrj2cY?si=zrYk6nxwXENrTfqk Sometimes you may need to update the selling price of a product or change the availability status of your stock. Instead of adjusting each product one by one, you can quickly make changes directly from the Stock Status and Pricing section. Steps to Adjust Stock Status and Pricing Step 1: Go to the Homepage. Step 2: On the menu bar, click Adjust Stock. Step 3: Select Stock Status and Pricing. Step 4: Choose one or multiple products you want to update. Step 5: Enter the new selling price or update the stock status (e.g., In Stock, Out of Stock). Step 6: Review your entries. Step 7: Click Proceed to finish. Troubleshooting New price not saving: Make sure your internet connection is active before saving. Multiple products not updating: Double-check that you selected all products before entering the new price. Error message: Restart the app and try again. If the issue persists, contact support.

How to Adjust Stock Status and Pricing on Desktop

How to Delete a Shop on (Mobile) Easily remove an old shop to keep your account organized and up-to-date. Step 1: Go to the homepage.Step 2: Tap on the name of the shop at the top of the page. IMAGE_LINK=https://supports.gettimart.com/galleryDocuments/edbsn9b3825263bb027c8fefbea7ce5e5bbbb7fe20f97ae5b529f97539d8f9acd3f34e6129ca35be30ff091a245c3fb8f7c51?inline=true Step 3: Tap on &ldquo;manage all&rdquo;. IMAGE_LINK=https://supports.gettimart.com/galleryDocuments/edbsn9f1252ec88dcbbabf488a1c43a63aae76c902764c97c1a212fda2b7153e5b17aec8bcad5a16b7abb5e3cae6f627d78a6?inline=true Step 4: Tap on the delete icon next to the shop you want to remove. IMAGE_LINK=https://supports.gettimart.com/galleryDocuments/edbsna21180b7ad3419ba7be3dfcfef7d73f9b80fbb5766899134079aac8c2b3e59233b1aea81affcc041883a847dcc2b18de?inline=true Step 5: Tap on &ldquo;Yes&rdquo; to confirm deletion. Cleaning up unused shops makes it easier for you to manage your business on the go. VIDEO_LINK=https://www.youtube.com/embed/jIiJ9lmSFLg?si=SoXI8lGtUX5YNDZt How to Delete a Shop (Desktop) If you created a duplicate shop or no longer need one, follow these steps to delete it. Step 1: Go to the homepage and click on "Settings" in the sidebar. IMAGE_LINK=https://supports.gettimart.com/galleryDocuments/edbsneeeeccfa8ff34f7d3ce09c941f04b6deacea18f963c197dd2e8f810fb906d0e7c30e9cc87d7fbcd8d9b760b7aec74e3b?inline=true Step 2: Select "Business Settings" at the top of the page. IMAGE_LINK=https://supports.gettimart.com/galleryDocuments/edbsn56b6bbcea8ac0e2f101eb1066f1669cef1448a30ac29285bfbd61fe9431d39416f5d4b2b9620a29bf019b75a2685ada3?inline=true Step 3: Find the shop you want to delete and click "Delete" next to its name. IMAGE_LINK=https://supports.gettimart.com/galleryDocuments/edbsn39d8f3ca6421ff73c0c28081f55aabc62bcc6016f7b1f1f2d5d5d590aaf019bcac41d59da5f9f7a8769ba42e24e84a58?inline=true Step 4: Enter the shop name to confirm.Step 5: Click "Delete" to complete the process. Your shop is now deleted, keeping your account organized and clutter-free!

How to Delete a Shop

Importing products helps you quickly upload multiple items into your inventory at once, instead of adding them manually one by one. This is especially useful if you&rsquo;re moving from another system or setting up your store for the first time. VIDEO_LINK=https://www.youtube.com/embed/graHJQ6R5dQ?si=_vki33RkOPdyfAWM Steps to Import Products Step 1: Go to the DashboardStep 2: Click on ProductsStep 3: Click on Manage ProductsStep 4: Click on Import ProductsStep 5: Click on Choose File to select the file you want to upload (must be in CSV format)Step 6: Click on Add to proceedStep 7: Map your CSV fields to system fields, including: Product name Product description Cost/purchase price Product selling price Quantity Expiry date Barcode number Inventory category name Step 8: Click on Upload to finish FAQs Q: What file format is supported for importing products?Only CSV files are supported. Q: Will importing overwrite my existing products?No, imports only add new products. To update existing products, edit them directly in the product list. Troubleshooting Issue: My file won&rsquo;t upload.Solution: Ensure the file is saved as a CSV (.csv) and not Excel (.xls/.xlsx). Issue: Some products didn&rsquo;t import.Solution: Double-check that all required fields (name, price, quantity) are filled correctly in the CSV file. Issue: Data looks mismatched after import.Solution: Make sure you correctly mapped each CSV column to the correct system field during the import process.

How to Import Products on Desktop

VIDEO_LINK=https://www.youtube.com/embed/iPdSNNw9Yvc?si=XYa8331JJgDkmnIi Steps to View and Manage Sales Overview Step 1: Go to the homepage. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/58cfc626-91a5-4848-84ad-d7f5b5cc5e6a-1779805299166.png Step 2: Click Sales on the menu bar. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/f9d92d2d-09b3-43f0-ba9a-8e7c64ba78c4-1779805429244.png Step 3: Click Sales Overview. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/ad2efbdb-cc5d-48aa-8f0c-b6f72439d661-1779805504210.png Step 4: On this page, you can: View an overview of all your sales. Use filters at the top of the page to refine results by staff, customer, payment method (Cash, POS, Transfer, Multiple Payments), or type of sale (Discounted, Refunded, or Credit Sales). Apply filters by clicking Apply Filter. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/6e7ca3ca-3ada-4118-9ebc-99005f98caec-1779805758865.png Step 5: Generate or export reports by clicking Report Summary at the top of the page.Step 6: Switch to List View to see sales in a detailed list format.Step 7: In the sales overview, you can: Reprint sales receipts Delete a sales record View detailed info such as date, time, items sold, amount, and the staff who processed the sale. Step 8: On the right-hand side, you&rsquo;ll see a total breakdown of today&rsquo;s sales. You can adjust this to view sales by other days. Step 9: Scroll down to view: Payment breakdown Sales analysis graph (helpful for tracking performance and trends). Step 10: At the top, click Sales Settings to edit: Business details Tax settings Printer settings Theme settings Troubleshooting 1. My sales overview is not loading. Refresh the page or log out and back in. 2. The filters are not working. Make sure you selected valid options (e.g., date range, payment type). Clear all filters and try again. 3. I can&rsquo;t see any sales data. Check if sales have been recorded for the selected date. Expand the filter range to include more days. 4. I can&rsquo;t generate or export a report. Ensure you have the required user permissions. Try exporting in a different format (CSV or PDF). 5. My sales receipts are not reprinting. Confirm your printer is connected and set up correctly under Printer Settings. If no printer is connected, you can still download receipts as PDFs. 6. The sales graph is not displaying. Refresh the page. If it still doesn&rsquo;t load, check your browser settings (some graphs may not display if scripts are blocked). FAQs Q1: Can I delete a sales record from the overview page?Yes you can Q2: Can I see who made each sale?Yes. The overview shows the staff member who processed each sale. Q3: What formats can I export my sales reports in?You can export in PDF or CSV formats. Q4: Can I view only credit sales in the overview?Yes. Use the filter options and select Credit Sales. Q5: Can I change my business details from the sales overview page?Yes. Under Sales Settings, you can update business details, tax settings, printer preferences, and themes. Q6: How often is the sales overview updated?The sales overview updates in real time as sales are recorded.

Navigating Your Sales Overview on Desktop

Adding products to your inventory in the Timart Business App is fast, intuitive, and flexible., you can add new items using two simple methods: Quick Actions on your Dashboard The Products Page from the Navigation Bar Let&rsquo;s walk you through both options with easy-to-follow steps. VIDEO_LINK=https://www.youtube.com/embed/qpo6cnQNBSs ✅ Method 1: Add Products via Quick Actions This method is perfect when you want to add items directly from the main dashboard. Step-by-Step Instructions Open the Timart Business App and land on your Dashboard. Tap Add Products under the Quick Actions section. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/f5dc0fc2-17bc-4483-a3d1-cabfbe7102f0-1754818811822.png Enter the Product Name. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/280e461b-42f7-442b-8e4d-dbf995514043-1754819356304.png You can choose an existing category or create a new one (optional). Fill in the following details: IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/1a980d03-1ea0-483b-a694-9e37ac1bfd44-1754819430700.png Quantity Selling Price Tap + Add Purchase Price (this is optional but highly recommended to help track profit margins). Tap Expand to include Additional Product Details such as: IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/5d6afee6-3d9e-4f5e-a68c-90eeb54e7d82-1754819541457.png Sell in Pieces or Packs Sell in Variations (sizes, colors, etc.) Description Unit of Measurement (kg, litre, etc.) Expiry Date (for perishable items) Low Stock Alert Barcode Option to Sell in Fractions (e.g., half litre, quarter dozen) (Optional) Tap Add Images to upload product photos. Tap Save Item to finish. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/8c369efc-80e4-4ff6-9a5f-abb02bcd3f08-1754819624983.png 📝 Pro Tip: Including more product details helps improve inventory accuracy and customer clarity. ✅ Method 2: Add Products via the Products Page. Step-by-Step Instructions Launch the Timart Business App and go to the Dashboard. Tap Products from the bottom navigation bar. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/2493c598-c19d-428d-8656-7ddf8178a5dc-1754944608967.png Tap + New Product and then select Add New Item. Enter the Product Name. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/f04c8100-35a8-4211-9520-702f3e9fe5d4-1754944736290.png Select or create a Product Category (optional). Provide the key details: IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/6402d355-82a0-4b82-ba85-901c417ff2b2-1754944817320.png Quantity Selling Price Tap + Add Purchase Price (optional but important for profit analysis) Tap Expand to fill in more data: IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/1f9a92da-8673-4e1e-93c2-9f17f06ef74b-1754944905704.png Sell in Pieces or Packs Sell in Variations Description Unit of Measurement Expiry Date Low Stock Alert Barcode Enable Sell in Fractions (if needed) (Optional) Tap Add Images to upload visuals. Tap Save Item to complete the process. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/69307926-856e-4468-b287-ae647202db91-1754945017872.png 💡 Reminder: Always review your entries before saving to ensure accurate stock tracking. 🔧 Troubleshooting Tips Can't Save your Item? Make sure all required fields (Product Name, Quantity, Selling Price) are filled. Can&rsquo;t See the Product? Double-check the category and search filters. Images Not Uploading? Check your internet connection or try again later. 📌 Frequently Asked Questions (FAQs) 1. Do I need to add a purchase price for every product? No, it&rsquo;s optional but adding it helps track your profit margin more accurately. 2. Can I edit a product after saving it? Yes, go to the Products Page, tap the product, and select Edit Item. 3. What if my product doesn&rsquo;t have a barcode? You can leave it blank or generate one using barcode tools available online. 4. How do I enable fractional selling? While adding or editing a product, tap Expand, then toggle on Sell in Fractions.

How to Add Products in the Timart Business App on Mobile

On desktop, you can add products in two ways: directly from the Dashboard or through the Products section in the sidebar. Both methods let you include product details, pricing, units, images, alerts, and more. VIDEO_LINK=https://www.youtube.com/embed/aVplEDmeJTU 🔹 Method 1: Add Products from the Dashboard Step 1: Go to your Dashboard.Step 2: Click + Add Products on the side of the page.Step 3: Click Add Product or Service.Step 4: Enter the product name.Step 5: Select the category.Step 6: (Optional) Enter a description.Step 7: Click Upload Image to add product images.Step 8: Enter the quantity of your product.Step 9: By default, products are added with quantity. To disable this, toggle off Add Product with Quantity.Step 10: Add a unit of measurement if applicable. Click + Create Unit of Measurement to add a custom unit.Step 11: Enter the custom unit name and click Save Custom Unit.Step 12: Enter the purchase price and selling price.Step 13: Enable Low Product Alert by toggling it on and setting a threshold quantity (the number that will trigger the alert).Step 14: (Optional) Enable Barcode Capture or Expiry Date.Step 15: Click Save Product at the top of the page to finish. 🔹 Method 2: Add Products from the Products Section Step 1: Go to your Dashboard.Step 2: Click on Products in the sidebar.Step 3: Click Add a New Product.Step 4: Click Add Product or Service.Step 5: Enter the product name.Step 6: Select the category.Step 7: (Optional) Enter a description.Step 8: Click Upload Image to add product images.Step 9: Enter the quantity of your product.Step 10: By default, products are added with quantity. To disable this, toggle off Add Product with Quantity.Step 11: Add a unit of measurement if applicable. Click + Create Unit of Measurement to add a custom unit.Step 12: Enter the custom unit name and click Save Custom Unit.Step 13: Enter the purchase price and selling price.Step 14: Enable Low Product Alert by toggling it on and setting a threshold quantity.Step 15: (Optional) Enable Barcode Capture or Expiry Date.Step 16: Click Save Product at the top of the page to finish. ❓ FAQ & Troubleshooting Q1: Which method is better to use?Both methods work the same way. Use the Dashboard for quick product entry, and the Products section if you&rsquo;re already managing your catalog. Q2: Do I have to fill every field?No. Other fields like description, images, expiry date, and barcode are optional but help with better organization. Q3: What happens if I forget to enable Low Product Alert?You won&rsquo;t get notified when stock runs low. You can always enable it later by editing the product. Conclusion Adding products on desktop is flexible, whether you prefer starting from the Dashboard or the Products section. Both methods give you control over stock quantities, pricing, alerts, and advanced options, helping you keep your inventory organized and updated.

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