A step-by-step onboarding guide for new users Welcome to Timart Timart Business App is designed to help you run your business smarter, track sales, manage stock, monitor expenses, and keep an eye on debtors, suppliers, and staff. Whether you&rsquo;re a shop owner, trader, or managing multiple outlets, Timart puts everything in one place. Quick Checklist to Get Started ✅ Create your account ✅ Set up your business & shop profile ✅ Add your first products ✅ Record your first sale ✅ Add a supplier & record a purchase ✅ Add staff (if needed) Once you complete these steps, you&rsquo;ll have a fully working business system running on Timart. First Steps Create Your Account Download Timart from the Google Play Store, Apple App Store, or gettimart.com=https://gettimart.com . Open the app and sign up with your email or phone number. Verify your details and log in. Set Up Your Business Profile Add your business name, logo, and address. Choose your default currency and tax settings. If you run more than one shop, add each outlet/shop location. Adding Products & Inventory Product Types You Can Add Single Products &ndash; one item with a fixed price (e.g. &ldquo;Bottle Water&rdquo;). Products with Variants &ndash; items with size, color, or type options (e.g. &ldquo;Shirt &ndash; Red/Blue, Small/Medium&rdquo;). Packaged / Bundled Products &ndash; sold in pieces or packs (e.g. &ldquo;Indomie Pack&rdquo; vs &ldquo;Indomie Carton&rdquo;). Services &ndash; if you offer non-stock services (e.g. &ldquo;Repair Service&rdquo;). Ways to Add Products Add Single Products on Mobile Steps When you open the app for the first time just tap on the Add new Product pop up on your screen Enter: name, category, cost price, selling price, quantity (Optional) add barcode, image, expiry date, low stock alert Tap Save More detailed steps here=https://gettimart.com/knowledge-base/20c7b3ea-5564-41ce-b208-894960f9a0e5 Add Products in Pack/Pieces on Mobile Steps When you open the app for the first time just tap on the Add new Product pop up on your screen Enter product name, select category, and (optional) add description. Tap on &ldquo;Expand&rdquo; Toggle Sell in Pieces or Pack Enter details for Pieces (qty, price) and Pack (pack size, price) Tap Save More Detailed Steps Here=https://gettimart.com/knowledge-base/8cba9f10-b79b-422a-8c68-0a2dff927676 Add Product in Variation on Mobile Steps When you open the app for the first time just tap on the Add new Product pop up on your screen Enter product name, select category, and (optional) add description. Tap on &ldquo;Expand&rdquo; Toggle Sell in Variations Add variation name (e.g. Size) and values (e.g. Small, Large) Enter qty and price for each variation (or use shared quantity) Tap Save More Detailed Steps Here=https://gettimart.com/knowledge-base/417c3903-f837-4094-95ba-de710ac73f30 Add Product on Desktop in Pieces Steps: Head to Dashboard &rarr; and Click on Products in the sidebar Click Add a New Product &rarr; Add Product or Service Fill out the name, category, pricing, image, of the product Enter the quantity of the product Click Save Product to finish More Detailed Steps Here=https://gettimart.com/knowledge-base/e12470a8-55e0-4d2f-b903-d0ee9c31d9f0 Add Product on Desktop in Pack Steps Head to Dashboard &rarr; Click + Add Products Select Add Pack Product Fill out the product name, category, pricing, and image Enter the pack details (units per pack and total quantity) (Optional) Add description, low stock alert, barcode, or expiry date 6. Click Save Product to finish More Detailed Steps Here=https://gettimart.com/knowledge-base/18591469-a848-4e19-8378-4c663671f35b Add Product on Desktop in Pack and Pieces Steps Head to Dashboard &rarr; Click + Add Products 2. Select Add Pieces & Pack Product 3. Fill out name, category, pricing, and image 4. Enter: &emsp;- Quantity in Pieces + price & cost &emsp;- Quantity per Pack + price & cost 5. (Optional) Enable low stock alert, barcode, or expiry date 6. Click Save Product to finish More Detailed Steps Here=https://gettimart.com/knowledge-base/6ed6d896-dc2e-47e9-a1de-eb8228cd687c Add Product on Desktop in Variation Steps Head to Dashboard &rarr; Click + Add Products 2. Select Add Variation Product 3. Fill out product name, category, (optional) description, and image 4. Add the Option Name (e.g. Color, Size) 5. Enter one or more Option Values (e.g. Red, Blue) 6. (If needed) Add another option (e.g. Size) 7. Enter selling price, purchase price (optional), and quantity for each variation 8. Click Save Product to finish Bulk Upload (CSV/Excel) Import many products at once with a spreadsheet. Map columns (name, price, stock) to Timart fields. Add a Service Steps Head to Dashboard &rarr; Tap Add Products Select Add Service Enter the Service Name, category, and selling price (purchase price optional) (Optional) Tap Expand to add description, unit of measure, expiry date, barcode, or fractions (Optional) Upload an image Tap Save Item to finish More Detailed Steps Here=https://gettimart.com/knowledge-base/0b893a0c-d9d6-4996-945b-9741f5f2d9cf Special Product Features Inventory level &ndash; set your total quantity of product and product value at a glance. Low stock alerts &ndash; get notified before you run out. Expiry alerts &ndash; stay ahead of product expirations. Product Transfer&ndash; transfer products from one shop to another Recording Your First Sale How to record your sale on Mobile Steps Go to the Sales page. Select items or scan barcodes. Add discounts if needed. Choose a payment method (cash, POS, transfer, credit). Print or share a receipt (via SMS, WhatsApp, or email). More Detailed Steps Here=https://gettimart.com/knowledge-base/c1ec88cd-b3d4-4ac9-b47b-a28c695058a0 How to record your sale on Desktop Steps 1. Head to Dashboard / Overview &rarr; Click Record Sales 2. Select the product(s) the customer wants to buy 3. Adjust the quantity 4. Click Proceed to Checkout 5. (Optional) Attach a customer 6. Choose a payment method (Cash, POS, Transfer, or Multiple) 7. For credit sales, click Sell on Credit and choose the customer 8. Confirm and tap Checkout 9. If a printer is connected, receipt prints; otherwise it's saved as PDF Morw Detailed Steps Here=https://gettimart.com/knowledge-base/162ba022-80c5-4f94-a002-6d2e54f052bc Offline Sale Record sales even without the internet. Data syncs automatically when you reconnect. Adding Suppliers & Purchases How to Add Supplier/Supplies on Mobile Steps 1. Head to Homepage &rarr; Tap Suppliers under Quick Actions 2. Tap + Add Supply 3. Either pick an existing supplier or add a new one 4. Enter the supplier&rsquo;s Name and Mobile Number 5. (Optional) Tap Starting Supplies and select your products & quantities 6. Tap + Add More if you want to include multiple supplies 7. (Optional) Tap Add Other Details &mdash; address, email 8. Tap Proceed to finish To Manage Existing Supplier / Supply 1. On homepage &rarr; Tap Suppliers 2. Tap the supplier whose details you want to see 3. Tap See Transactions to view all supplies & payments 4. Tap Record Supplies to add new supply entries 5. Tap Pay Balance to log payments made to the supplier 6. To edit supplier info, tap the Pen icon, make changes, then Update 7. To remove a supplier, tap the Delete icon More Detailed Steps Here=https://gettimart.com/knowledge-base/62aad625-5326-4563-ba67-975ec1ff8268 How to Add Supplier/Supplies on Desktop Steps Add a Supplier 1. Head to Homepage &rarr; Click Suppliers in the sidebar 2. Click Add New Supplier 3. Enter: Full Name, Phone Number, Email, Address 4. Click Save Record a Supply (when your supplier delivers goods) 1. Next to the supplier&rsquo;s name, click Add Supplies 2. Add each product they supplied: &emsp;&bull; For existing product &rarr; select it &emsp;&bull; For a new product &rarr; click Add New Product and fill in details 3. Enter Quantity and Cost Price 4. (If needed) Update Selling Price, Expiry Date 5. Click Add to List &mdash; repeat if there are multiple items 6. Click Proceed 7. Select Payment Status (Paid in Full / Partly Paid / Unpaid) 8. (Optional) Add comments 9. Check Mark as Collected Items to add the supplied stock to your inventory 10. Confirm your entries, then click Save Supplies More Detailed Steps Here=https://gettimart.com/knowledge-base/59ffd3de-ab04-4a72-8869-ed26d7a0591b Managing Customers & Debtors How to Add a New Customer on Mobile Debtbook 1. Open the Timart app &rarr; tap Debt Book or Customers. 2. Tap + Add New Customer. 3. Enter Name and Phone Number (required). 4. (Optional) Enter Email and Address. 5. (Optional) Set Credit Limit if supported. 6. Tap Save. See Full Guide Here=https://www.gettimart.com/knowledge-base/d8527137-144e-4df6-a784-a40c08c1d0db How to Add a New Customer on Desktop tree to the Debtbook 1. On the side menu, open Debt Book. 2. Click + Add New Customer. 3. Fill in Name and Phone Number (required). 4. (Optional) Click Add New Number if the customer has multiple phone numbers. 5. Optionally set a Customer Credit Limit. 6. Optionally enter Email and Address. 7. Click Save to finish. See Full Guide Here=https://gettimart.com/knowledge-base/9e8284e6-e558-4079-8ef2-1af5accaf0df Understanding Reports Products Report &ndash; see daily, weekly, or monthly performance.=https://gettimart.com/knowledge-base/a7327caf-3105-4efc-81bd-b41b38fdb452 Profit & Loss &ndash; track how much you&rsquo;re actually earning. =https://gettimart.com/knowledge-base/851b3f0e-0727-4230-8d99-c69aa75ec008 Business Summary &ndash; monitor stock valuation, low stock, and expiry. =https://gettimart.com/knowledge-base/4050dac6-c634-4b97-b05b-55be45e5c2ad Product Performance &ndash; know who owes you and how much.=https://gettimart.com/knowledge-base/836e2d08-da63-49d6-ab84-f200f8b7a714 Transaction Report &ndash; view performance across outlets=https://gettimart.com/knowledge-base/26315ad0-19dd-479d-aafe-30c5b264608f . Business Report &ndash; View a summary of your shop&rsquo;s overall performance, including sales trends and growth insights.=https://gettimart.com/knowledge-base/adc203ef-c156-4302-98fe-b5c5b91542bc Orders Report &ndash; See a detailed breakdown of all customer orders, including status and payment.=https://www.gettimart.com/knowledge-base/94014eea-360c-455e-b7a1-62981f0dd890 You can export or print reports for record-keeping or auditing. Add Staff (Optional) Add Staff on Desktop How to Add Staff in Timart on Desktop 1. Go to Staff Management in the dashboard. 2. Click Add Staff. 3. Fill in staff details (name, email/phone, role). 4. Assign permissions (what they can view or manage). 5. Click Save. See Full Guide Here=https://gettimart.com/knowledge-base/01228206-b4f9-4477-a392-31deb6768a55 Add Staff on Mobile How to Add a Staff (Mobile) 1. From Homepage, tap More in the navigation bar. 2. Tap Staff. 3. Tap + Add New User. 4. Enter staff email or use Timart email to create an account. 5. Assign a role. 6. Tap Invite Staff See Full Guide Here=https://gettimart.com/knowledge-base/bf02d5da-ca72-42b5-acb4-945d3106d90e Next-Level Features Multi-Shop Management &ndash; own and manage multiple shops, transfer stock between different shops. Staff Management &ndash; track staff sales and limit permissions. Adjustments &ndash; fix stock errors without losing records. AI Assistant &ndash; automate new item entries and track smart insights. Get Started Faster with Timart AI Setting up your shop has never been easier. With the new Timart AI Assistant, you can manage the essentials of your business setup directly in chat. What Timart AI can do for you: 1. Inventory &ndash; Add, update, or delete products (single items, packs, variants, or services). 📦 2. Sales & Receipts &ndash; Record sales, split payments, and generate receipts instantly. 💵🧾 3. Customers & Debts &ndash; Add new customers, track credit and repayments, or view past transactions. 👥 4. Money, Reports & Schedules &ndash; Record income/expenses, generate business reports, or set reminders for recurring reports. 📊🕒 5. Support & Billing &ndash; Get subscription renewal links or contact Timart Support without leaving the app. 📞 Upgrade Your Experience with Timart Subscription=https://gettimart.com/price Timart is free to start, but upgrading gives you access to more powerful tools to manage and grow your business. Whether you&rsquo;re running a single shop or scaling multiple outlets, there&rsquo;s a plan designed for you. Our Plans: Basic &ndash; Free (₦0): Perfect for testing out Timart. Essential &ndash; ₦2,500/month or ₦25,000/year: Great for small businesses getting serious with inventory and staff. Advanced &ndash; ₦6,500/month or ₦60,000/year: More shops, more staff, and expanded features to manage growth. Ultimate &ndash; ₦10,000/month or ₦100,000/year: Advanced tools for established businesses with bigger teams. Unlimited / Partner &ndash; ₦15,000&ndash;₦25,000/month (₦150,000&ndash;₦250,000/year): Maximum access for enterprises and partners (Partner tier unlocks the highest benefits). Each upgrade gives you more shops, staff, inventories, SMS credits, and advanced features so you can run your business without limits. Support & Help In-App Help &ndash; access FAQs, and support via the app and=https://gettimart.com/knowledge-base/8e7d97d6-3772-49eb-b298-e86a4b353e51 Video Tutorials &ndash; watch training on Timart&rsquo;s YouTube channel=https://www.youtube.com/playlist?list=PLWUiKUBKi-cKVptZn0OSj9lA6JE19DeaC . Customer Support &ndash; reach Timart support directly from the app or via gettimart.com=https://gettimart.com/faq . Contact Info WhatsApp: +2347046680902=https://wa.me/message/L3CEYMWYN6NHE1 Book a Demo: +2347046680902 Call us: +2347046680902 Quick Checklist to Get Started ✅ Create your account✅ Set up your business & shop profile✅ Add your first products✅ Record your first sale✅ Add a supplier & record a purchase✅ Add staff (if needed) Once you complete these steps, you&rsquo;ll have a fully working business system running on Timart.

Getting Started With Timart Business App

You can add new customers or manage existing ones directly from your Business Settings. 📱 Steps to Manage Your Customers Step 1: Open the AppFrom your homepage, look at the bottom navigation bar. Step 2: Go to More OptionsTap More (last icon on the navigation bar). IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/4e2e8311-de9b-49c3-b41d-7933b14c92f1-1759431737425.png Step 3: Open Business SettingsSelect My Business Settings. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/5bb4a925-21a5-48da-bc28-4cf29ca7abc5-1759431771231.png Step 4: Tap on &ldquo;My Customers&rdquo; IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/2c06d7c2-5060-4d39-bbeb-8c1ddfe8cec7-1759431835678.png This section lets you: Manage Existing Customers &rarr; Tap on a customer to view or edit their details. Add Customers from Contacts &rarr; Tap Access Contact to import directly from your phonebook. Add Customers Manually &rarr; Tap Add New to create a new customer within the app. 💡 Tips Always add customer phone numbers &mdash; this makes it easier to send receipts and follow up on sales. Use customer history to offer discounts and improve loyalty. ❓ FAQs Q: Can I delete a customer?A: Yes, you can remove a customer by opening their profile and selecting delete. Q: Can I add customers without phone numbers?A: Yes, but adding contact details helps with receipts and follow-ups. Q: Will customers know when I add them?A: No, they won&rsquo;t be notified. 🔧 Troubleshooting Can&rsquo;t import contacts&rarr; Check that the app has permission to access your phone contacts in your phone settings. Customer not saving after adding&rarr; Ensure all required fields (like name) are filled in. Duplicate customers showing&rarr; Merge or edit customer details to avoid duplicates.

How to Manage Your Customers via Business Settings On Mobile

Your business details define how your shop is displayed in the Timart Business App. From here, you can update important information such as your business name, category, phone number, address, and even enable features like discounts, surplus, and bargaining. 📱 Steps to View & Edit Your Business Details Step 1: Open the AppFrom your homepage, look at the bottom navigation bar. Step 2: Go to More OptionsTap More (last icon on the navigation bar). IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/920533bc-94be-4370-b79c-e66bb98850a6-1759431499614.png Step 3: Open Business SettingsSelect My Business Settings. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/b1ccd102-af70-4e84-ad6e-fee2a2dc0562-1759431527448.png Step 4: Select Business DetailsTap on Business Details. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/7652f4b5-96fc-4f86-817e-ee872b6520f6-1759431565222.png Step 5: Edit Your DetailsHere you can view and edit: Business Name Category Currency Business Phone Business Address IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/1994ad66-6a6d-459b-899d-bb913bb48f93-1759431600306.png 👉 Just tap on any field to edit it. Step 6: Enable Extra Features Discount &rarr; Turn on and set custom discounts for your shop. Surplus &rarr; Enable surplus charges if needed. Bargain &rarr; Allow customers to negotiate prices. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/7e63c5ab-ae9e-4e58-954f-bf5b1b27d173-1759431629750.png Step 7: Save ChangesWhen done, tap Update Business to apply your changes. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/be962ccf-b142-4c6b-b28f-7e92c5f28422-1759431663798.png 💡 Tips Keep your business name, address, and phone up to date so customers always see the correct details. If you&rsquo;re using bargain mode, make sure your staff knows how to respond to offers. Always click Update Business before exiting to save your changes. ❓ FAQs Q: Can I change my currency later?A: Yes, you can update your currency anytime from Business Details. Q: What happens if I enable surplus?A: Surplus allows you to add extra charges to certain products or services. Q: Will my customers see the new business name immediately?A: Yes, changes reflect instantly once saved. 🔧 Troubleshooting Business details not saving&rarr; Ensure you tapped Update Business. If it still doesn&rsquo;t save, check your internet connection. Discount option not showing&rarr; Update your app to the latest version. Bargain not working&rarr; Confirm the feature is enabled in settings. If still not working, restart the app.

How to View and Edit Your Business Details ( On Mobile)

The Tax feature in Timart Business App helps you automatically apply taxes to your sales. Steps to Manage Your Tax Step 1: Open the AppFrom your homepage, look at the bottom navigation bar. Step 2: Go to More OptionsTap More (last icon on the navigation bar). IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/755439d7-53ec-4c4b-8432-cac58362dde4-1759431052659.png Step 3: Open Business SettingsSelect My Business Settings. Step 4: Select TaxTap on Tax to view any existing taxes you&rsquo;ve already added. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/fbfdc6ed-e6e1-42c8-bb1c-18d858bd051c-1759431105262.png Step 5: Add a New Tax Tap + Add New Tax. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/9e6012ea-6acb-4c24-9898-ec623e4bbeff-1759431150318.png Enter the Tax Name (e.g., VAT, Service Tax). Enter the Tax Value (e.g., 7.5%). IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/f7123654-8016-488b-8785-d269b0702831-1759431197254.png Choose if the tax is: Inclusive &rarr; The tax amount is already included in the product price. Exclusive &rarr; The tax is calculated and added during checkout. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/9c9c0e2d-a42b-4f5f-a096-bb6a905afd21-1759431233925.png Select whether the tax should apply to every sale. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/2937e739-4776-483c-a8d6-31257f85edf5-1759431291758.png Step 6: Save the TaxTap Add Tax to finish. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/a145c584-6936-48cb-b8da-79f2722cd86f-1759431329030.png 💡 Tips Use inclusive tax if your prices already include VAT. Use exclusive tax if you want customers to see tax added at checkout. Always double-check your tax percentage to avoid wrong calculations. ❓ FAQs Q: Can I add more than one type of tax?A: Yes, you can create multiple tax types if your business requires it. Q: Can I edit a tax after creating it?A: Yes, just tap on the tax to edit its name, value, or settings. Q: What happens if I don&rsquo;t enable tax?A: No tax will be added to your sales until you set one up. 🔧 Troubleshooting Tax not applying to all sales&rarr; Ensure you selected Apply to every sale when setting up. Entered wrong tax value&rarr; Simply edit the tax in the settings and update it. Duplicate taxes showing&rarr; Delete or merge them to avoid confusion.

How to Manage Your Tax (On Mobile)

The Printer Settings feature allows you to connect a Bluetooth thermal printer to the Timart Business App so you can print receipts with your business details. Step 1: Go to homepageLook at the bottom navigation bar. Step 2: Tap on MoreThis is the last icon on the navigation bar. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/9d7509b7-e209-4ccb-b16e-5984adff2848-1759430709624.png Step 3: Tap on My Business Settings IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/e5cb17d2-ec45-492a-8f1b-36bac331273d-1759430859896.jpg Step 4: Tap on Printer SettingsThis opens your printer setup page. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/d5f705f5-940a-4f2c-ac09-291dc2fd3309-1759430820922.png Step 5: Allow PermissionsGrant the necessary permissions when prompted. 👉 Note: Timart currently supports Bluetooth thermal printers only. Step 6: Tap on Search PrinterEnsure Bluetooth is turned on. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/9385e0ad-f053-4b8b-80e9-d7424dba5225-1759430911176.png Step 7: Select your printer deviceTap on your device name to connect. Step 8: Test Print or Set as Default Run a test print to confirm the connection. You can also set the device as your default printer. Step 9: Configure Receipt SettingsTap on Receipt Settings to manage: Business Logo Company Address Company Phone Company Name Footer Note Number of receipts to print at checkout IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/d9a2c481-4866-467e-8bda-4d42a0f3514c-1759430957214.png 💡 Tips Keep your Bluetooth turned on when using the printer. Always test print after connecting to confirm setup. Add logo and contact details for a professional receipt look. ❓ FAQs Q: What printers does Timart support?A: Only Bluetooth thermal printers are supported at the moment. Q: Can I connect more than one printer?A: Yes, but you an also set one as the default. Q: Can I customize the receipt format?A: Yes, you can adjust logo, footer, and number of copies in Receipt Settings. 🔧 Troubleshooting Printer not showing up when searching&rarr; Ensure Bluetooth is on and the printer is discoverable. Receipt not printing&rarr; Confirm you&rsquo;ve set the printer and paper is loaded correctly. App crashes when connecting printer&rarr; Restart the app and try again. If issue persists, contact support..

How to Enable Printer Settings (On Mobile)

The Inflow/Expense page in Timart Business allows you to record, view, and manage all income (inflow) and spending (expenses) in one place. You can also view detailed reports and filter records by date, category, user, or transaction. How to Add Income Open the Timart Business app and go to the Home page. Tap Inflow/Expense under Quick Actions. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/668a9583-fffd-4494-9aa3-17a2d0ed9034-1758720975923.png Tap Income. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/2986a696-be0e-482a-9258-c6c0d3394e2f-1759095190660.png Enter the Income Name. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/b2a4fd70-2603-4512-ad2b-c32149c34918-1759094585275.png Tap Category to select or create a category: Choose from existing categories, or Tap to create a new category and name it. (Optional) If the income is linked to a transaction, tap Add Products/Services: Select from existing products by tapping Tap Here to Add from Existing Products, or Enter product/service details manually (name, category, quantity, selling price, purchase price). Select whether to Add to Inventory List. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/fb6ec481-0c1f-4e44-8d8d-f99c26efacc8-1759094689517.png Select a Payment Method (Cash, POS, or Transfer). IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/8322c676-6082-4f6e-a965-c67c69e7d71b-1759094729973.png Enter the Income Amount. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/291073b2-a80c-47df-b8ae-726ebfb142b2-1759094771411.png Tap Save Income to finish. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/712a49c9-d12a-4b71-8068-ca3e26b3ff13-1759094805117.png How to Add Expenses Open the Timart Business app and go to the Home page. Tap Inflow/Expense under Quick Actions. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/b36cdffb-5863-40d2-b6b4-1d94a8ad2b4b-1759094834784.png Tap Expense. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/da97185b-771e-4183-8124-6a97e3481764-1759095097432.png Enter the Expense Name. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/235a75c5-c526-4c8c-9d86-92fb442c8227-1759094908636.png Tap Category to select or create a category: Choose from existing categories, or Tap to create a new category. Select a Payment Method (Cash, POS, or Transfer). IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/dd9e3e28-a1f9-4424-a47a-d8e0cfe6317d-1759094938243.png Enter the Expense Amount. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/6ee2b53c-fa9e-4bc2-8016-07b7d38cb836-1759094989798.png (Optional) Add a Description for more context. Tap Save Expense to finish. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/800a09ca-7828-4b0c-9c05-146812e19cbe-1759095155349.png Troubleshooting Issue Possible Cause Suggested Fix Cannot find category No category created yet Tap Category and create a new one before saving Wrong amount saved Typo during entry Edit the record by opening it in the Inflow/Expense list Product not showing in list Product not added to inventory Check product inventory settings; ensure &ldquo;Add to Inventory List&rdquo; was selected Entry not saving Poor internet connection or outdated app Reconnect to the internet; update the app and retry Income recorded as expense (or vice versa) Wrong section tapped Always confirm you are in the Income or Expense section before entry Frequently Asked Questions (FAQs) Q: Can I edit an inflow or expense after saving?Yes. Open the Inflow/Expense list, tap the record you want to change, and update the details. Q: Can I record inflow or expenses offline?Yes. They will sync automatically when the device reconnects to the internet. Q: What&rsquo;s the benefit of linking a product/service to income?It helps track sales-related income more accurately and updates inventory automatically. Q: Can I filter inflow and expenses?Yes. Use the Filter options on the Inflow/Expense page to sort by date, category, user, or transaction type. Q: How can I delete an inflow or expense?Go to the Inflow/Expense list, select the record, and tap Delete Expense.

How to Add Inflow and Expenses on Mobile

Steps to Add a New Invoice Step 1: Go to the homepage. Step 2: Tap on Invoice under Quick Actions. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/1c55685f-6349-4c8f-a4c3-d08843b02524-1758629470068.png Step 3: Tap on +Invoice. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/5f1ba2e0-9ffd-4d57-a9be-e140a4cf8277-1758629514477.png Step 4: Enter the Invoice Date (the date the invoice is created) and the Due Date. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/8ba119d9-d589-4327-ab8c-e79353e60542-1758629549175.png Step 5: Tap the checkbox beside Set Customer Reminder to activate automatic reminders. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/1e1e8061-8da3-4b6c-9741-c04310c0c961-1758629608990.png Step 6: Under Customer Details, tap the contact icon to: Select an existing customer, Add a new customer, or Import directly from your phone contacts. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/d7498699-0094-4212-9acf-a15dfde8a483-1758629757633.png Step 7: Tap on the Add Items icon to add products or services. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/74a5bb15-ad58-48d6-9067-f01264894e2d-1758629825379.png Step 8: Select the product and tap Add to Invoice. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/5f2dc9b2-6948-46b6-a9dd-6e2fed910faa-1758629944908.png Step 9: When done, tap Proceed to Checkout. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/1848aadd-187b-4b5a-9d67-a0779fa0a770-1758629983265.png Step 10: Select Payment Status: Paid, Unpaid, or Partly Paid. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/f82742f1-90d6-45ad-ac2f-925a8065c545-1758630024615.png Step 11: Select the Payment Method: Cash, POS, or Bank Transfer. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/6ce96313-f945-437a-b601-93ce391916f4-1758630085363.png Step 12: (Optional) Enable Discounts, Shipping Fees, or add Terms and Conditions. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/6122b595-7881-4e18-9b21-fa66256c86bc-1758630131262.png Step 13: Toggle the option beside Not Delivered/Settled if the shipment has been confirmed. Step 14: Tap Save Invoice to complete the process. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/b5b4c9e4-0c91-41d5-b68e-3c6a03ac6fc4-1758630248569.png Steps to Add a Partly Paid Invoice Step 1: Go to the homepage. Step 2: Tap on Invoice under Quick Actions. Step 3: Tap on +Invoice. Step 4: Enter the Invoice Date and Due Date. Step 5: Tap the checkbox beside Set Customer Reminder to activate reminders. Step 6: Under Customer Details, tap the contact icon to add customer details. Step 7: Tap on the Add Items icon to add products or services. Step 8: Select the product and tap Add to Invoice. Step 9: Tap Proceed to Checkout. Step 10: Under Payment Status, select Partly Paid. Step 11: Choose the Payment Method: Cash, POS, or Bank Transfer. Step 12: Enter the Amount Paid. Step 13: (Optional) Enable Discounts, Shipping Fees, or add Terms and Conditions. Step 14: Toggle the option beside Not Delivered/Settled if shipment has been confirmed. Step 15: Tap Save Invoice to finish. Troubleshooting I can&rsquo;t save the invoice Ensure all required fields (Invoice Date, Customer, Items) are filled. Check if you have internet access if cloud backup is enabled. Customer details are not loading Refresh the app and retry. Confirm that the customer was properly saved in your contacts or customer list. Reminders are not being sent Verify that customer details include a valid email or phone number. Ensure SMS/Email reminder settings are enabled in your app preferences. FAQs Q1: Can I edit an invoice after saving it?Yes, you can open the invoice later to update details such as payment status. Q2: Can I issue a refund on an invoice?Yes, refunds can be managed by editing the invoice and recording a negative adjustment. Q3: Can I export invoices?Yes, invoices can be exported as PDF or Image files from the app.

How to Add an Invoice on Mobile

Steps to Add a New Supplier and Supply Step 1: Go to the homepage. Step 2: Tap on Suppliers under Quick Actions. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/58b84730-7618-45ee-9eae-3e766f3f971a-1758628791470.png Step 3: Tap on +Add Supply. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/88e2225f-8de3-4cf3-82a0-1e015c2edb3b-1758628843056.png Step 4: Proceed to add a new supplier (or select from an existing supplier). Step 5: Enter the name of the supplier and mobile number. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/08a33c58-f64e-4429-9815-2a0534358415-1758628891786.png Step 6: (Optional) Select Starting Supplies by tapping on &ldquo;Starting Supplies.&rdquo; IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/1f970bdf-075c-4f4f-a18a-13767bb1263e-1758628926305.png Step 7: Search and select the product. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/ae3eace5-87ee-4452-84c0-b02a5a065265-1758628955994.png Step 8: Tap on +Add More to include additional supplies. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/3296dba9-7a00-49e2-a3b8-28503b745695-1758629002098.png Step 9: Tap on Add Other Details to include information such as address and email. Step 10: Tap on Proceed to finish. Steps to Manage Supply and Suppliers Step 1: Go to the homepage. Step 2: Tap on Suppliers under Quick Actions. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/855dbcd2-3370-4825-bf0e-8bacc9864b5d-1758629145889.png Step 3: Tap on the supplier&rsquo;s information you want to view. Step 4: Tap on See Transactions to view the total number of supplies and the total amount paid. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/13e08d5e-46bc-491f-8c3b-0117c86d9a71-1758629184672.png Step 5: Tap on Record Supplies to add new supplies. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/a4dcb0fe-5b64-4cf9-a04c-b5eec954db9e-1758629210028.png Step 6: Tap on Pay Balance to enter an amount paid to the supplier. Step 7: To update supplier details, tap the pen icon at the top of the page, make your changes, and tap Update to save. Step 8: To delete a supplier&rsquo;s information, tap on the delete icon at the top of the page. Troubleshooting Issue: Supplier not saving.Solution: Ensure the supplier&rsquo;s name and mobile number are filled in before tapping &ldquo;Proceed.&rdquo; Issue: Cannot see supplier details after adding.Solution: Refresh the page or navigate back to the homepage and re-enter the Suppliers tab. Issue: Wrong details entered.Solution: Use the pen icon to edit and update supplier details. Frequently Asked Questions (FAQs) Q1: Can I add multiple supplies for the same supplier at once?Yes. Tap on +Add More to include multiple supplies before saving. Q2: Do I have to enter starting supplies?No. Adding starting supplies is optional. You can leave it blank. Q3: Can I delete a supplier completely?Yes. Tap on the delete icon at the top of the supplier&rsquo;s page to remove them. Q4: Can I track payments made to suppliers?Yes. Use the Pay Balance option to record every payment.

How to Add Suppliers/Supply on Mobile

Keeping your product information up to date ensures accurate inventory tracking, pricing, and reporting. This guide walks you through editing an existing product on the Timart mobile app. Step-by-Step Guide Step 1: Open the app and go to the Dashboard.Step 2: Tap on Products from the navigation bar. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/80140fd2-033c-44ba-81b3-887d862220a2-1758614884587.png Step 3: Locate and select the product you want to edit. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/d6ec4a75-ad97-4397-877c-fdadcd1f4d01-1758615029383.png Step 4: On the product detail page, tap Edit Product at the bottom. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/1dbf20c9-0f7f-4b4e-bdd1-8420b9c56f95-1758614972974.png Step 5: Make the necessary changes to the product information (e.g., name, category, price, quantity, purchase price, description, unit measurement, expiry date, or other advanced settings). IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/c6b86920-3fa1-4216-9e2a-5ecf93c807fd-1758615081566.png Step 6: Once satisfied with your updates, tap Update Item to confirm. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/4008836d-ca1d-4f8d-9503-186c4dcb8741-1758615164805.png Troubleshooting Tips Issue Possible Cause Solution Cannot find the product to edit Wrong category or search term used Use the search bar or browse by category to locate the product "Edit Product" option is missing Viewing as a restricted user Ensure you are logged in with the correct permissions to edit products FAQs Q1: Can I edit the purchase price after sales have been made?A: Yes, but changes will not affect past transactions&mdash;only future profit calculations. Q2: Will editing a product affect my stock count?A: No, unless you specifically update the quantity field. Q3: Can I add images while editing a product?A: Yes, you can upload new images or replace existing ones during editing.

How to Edit a Product (Mobile)

Steps to Generate and View Your Business Report Step 1: From the homepage, scroll down to the Quick Actions section. Step 2: Tap on Reports. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/6eae1c3e-1ea4-4a0e-8b1a-419d765c31f2-1758239291616.png Step 3: Tap on Business Report. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/c73ab542-8f03-4edf-8a50-cd1a38335063-1758238856460.png Step 4: At the top of the screen, use the filter options to customize your report: To filter by user, tap on All Users and select the desired user. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/4232e18c-b56e-49ca-a93a-3adc33160b0f-1758238952842.png To filter by date, tap on This Month and choose your preferred date range. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/4a4e49cf-fe42-43e7-a132-c0e4cf8bc410-1758238992479.png Step 5: Review the financial breakdown provided in the report: Money Made by Payment Method: Displays income received through different payment sources such as instant sales (products/services), invoices, and other income entries. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/8f3456e0-668d-453c-80ca-d34d1f3d57a3-1758239037691.png Accounts Receivable: Shows money expected from customers, including debts, unpaid invoices, processing online orders, and processing kitchen orders. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/f0043702-f37c-4d03-bb1a-4b70b2d0dd90-1758239077533.png Accounts Payable: Displays the total amount your business owes to suppliers, vendors, or other third parties. Troubleshooting Issue: Report not showing updated figures.Solution: Confirm your filters and refresh the report by exiting and reopening the Reports tab. Issue: Unable to view Accounts Receivable or Accounts Payable.Solution: Ensure that invoices, debts, or payable records have been properly entered in the app. Frequently Asked Questions (FAQs) Q1: Can I generate reports for custom date ranges?Yes. Tap the date filter and select the desired range. Q2: Is the Business Report different from the Business Summary?Yes. The Business Report provides a detailed financial breakdown (income, receivables, and payables), while the Business Summary gives an overview of sales, invoices, debts, and products. Q3: Can I view separate reports for each staff member?Yes. Use the user filter to generate reports per user.

How to Check Your Business Report (Mobile)

Steps Step 1: Go to the homepage. Step 2: Scroll down the Quick Actions and tap on Reports. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/6eae1c3e-1ea4-4a0e-8b1a-419d765c31f2-1758239291616.png Step 3: Tap on Transaction Report. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/27eb49b0-eb8d-4aaa-b749-ce0c41c41e9a-1758239343718.png Step 4: At the top, you will see filter options where you can filter either by users or date. To filter by users, tap on All Users. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/c115b593-cfb2-43a9-8759-d256de87d772-1758239374786.png To filter by date, tap on This Month. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/18c72612-fd61-4a1a-8912-b7188e0eaedc-1758239425263.png Step 5: You will now see a breakdown of your transaction activities, including: Sales & Income Paid Invoices Debt Suppliers Wallet Withdrawal Expenses IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/7069c3f7-8231-4017-96ec-224546a96510-1758239466353.png Troubleshooting Not seeing recent transactions?Make sure the correct date filter is selected (e.g., Today, This Week, This Month). Transactions missing from report?Confirm the transaction was recorded under the right category (e.g., Sale, Expense, Supplier payment). App not loading the report?Refresh the page or check your internet connection. If the issue persists, log out and back in. FAQs Q: Can I export my transaction report?A: Yes, after filtering, tap on View Report to export in PDF or CSV format. Q: Can I see who recorded each transaction?A: Yes, when you filter by users, you&rsquo;ll be able to see transaction activities per staff member. Q: Does the report update automatically?A: Yes, every transaction recorded is updated in real-time.

How to Check Your Transaction Report (Mobile)

Managing your team is easier when each staff member has their own account on Timart. This ensures accountability, transparency, and efficiency in your daily operations. Steps to Add Staff Step 1: Go to the Staff Management section from your dashboard.Step 2: Tap on Add Staff.Step 3: Fill in the staff details (Name, Email/Phone, Role, etc.).Step 4: Assign permissions and roles (decide what they can view or manage).Step 5: Tap Save the staff member is now added to your business account. Why Adding Staff Matters 👥 Accountability &rarr; Every sale, discount, or stock update is linked to the right staff member. Transparency &rarr; Easily track staff activities and avoid confusion. Control &rarr; Grant access only to the features relevant to their role. Performance Insight &rarr; Monitor contributions and identify your top performers. Troubleshooting & FAQs Q: What if my staff didn&rsquo;t receive an invite/notification? Ask them to check spam/junk folders. Confirm the email/phone number entered is correct. Q: Can I limit what my staff can see or do? Yes. When assigning roles, you can control their access level (e.g., view-only, sales-only, or full access). Q: Can I add multiple staff at once? Currently, staff must be added one at a time for security and accuracy. Q: Can I edit staff details later? Yes, you can update roles, permissions, or contact details anytime from Staff Management.

How to Add Staff in Timart on Desktop

Step 1: Go to the homepage.Step 2: Click on Settings from the menu bar.Step 3: Select Security Settings.Step 4: Here you can change your password or create a lock PIN. To Change Your Password: Step 5: Enter your old password, then the new password, and re-enter the new password to confirm.Step 6: Click on Change Password to finish. To Create or Reset a Lock PIN: Step 7: Click on Create Lock PIN.Step 8: Enter your old PIN (if any) and your new PIN.Step 9: Click on Change PIN to update.Step 10: To reset, just click on Reset PIN. Troubleshooting If your password change fails, ensure your old password is correct. For lock PIN issues, make sure you are entering exactly 4 digits (if required). If you forget both your password and PIN, you may need to contact support for recovery. FAQs Q: Can I disable the lock PIN once it&rsquo;s set?A: Yes, you can reset or remove it in the security settings. Q: How often should I update my password?A: It&rsquo;s best practice to change it every 3&ndash;6 months for security. Q: What happens if I forget my PIN?A: Use the reset option or request a recovery link through support.

How to Manage Security Settings on Desktop

Step 1: Go to the homepage.Step 2: Click on Settings from the menu bar.Step 3: Under Business Settings, select Tax Settings.Step 4: Click on Add New Tax.Step 5: Enter the Tax Name and Tax Value (e.g., 5%, 10%).Step 6: Choose whether the tax is Inclusive (already in the price) or Exclusive (added separately).Step 7: Select if you want the tax applied to every sale automatically.Step 8: Click on Add Tax to finish. Troubleshooting If your tax doesn&rsquo;t apply, make sure it has been saved and enabled. Double-check whether you selected inclusive or exclusive to avoid miscalculations. If reports don&rsquo;t reflect changes, refresh or generate a new report after updating tax settings. FAQs Q: Can I add more than one tax type?A: Yes, you can create multiple tax entries with different names and values. Q: What&rsquo;s the difference between inclusive and exclusive tax?A: Inclusive tax is already included in the product price, while exclusive tax is added at checkout. Q: Can I remove or edit a tax later?A: Yes, you can always go back to Tax Settings to edit or delete an entry.

How to Manage Tax Settings on Desktop

Step 1: Go to the homepage.Step 2: Click on Settings from the menu bar.Step 3: Under Business Settings, select Printer Settings.Step 4: Choose a printer you&rsquo;ve already added and set it as the default.Step 5: To confirm your setup, click on Test Print at the top of the page.Step 6: Enable extra options if needed, such as: Auto-print on checkout Number of receipts per transaction Step 7: You can also customize printing by: Selecting font size Adjusting margin type Step 8: When done, click on Save or Apply Print Margin to finish. Troubleshooting If your printer doesn&rsquo;t show, make sure it is properly installed and connected to your device. If printing fails, confirm your browser or system allows printing permissions. For unclear receipts, adjust font size or margins until the layout looks correct. FAQs Q: Can I connect multiple printers?A: Yes, but you can only set one as the default at a time. Q: What does auto-print on checkout mean?A: It automatically prints a receipt every time a transaction is completed. Q: Can I change receipt size?A: Yes, by adjusting the font size and margins in Printer Settings. Do you want me to move straight to Tax Settings next in the same style?

How to Manage Printer Settings on Desktop

Step 1: Go to the homepage. Step 2: Click on Settings from the side menu bar. Step 3: At the top of the page, select Profile Settings. Step 4: To edit your personal details, click on Edit beside My Details. You can update: Name Phone number Address Email Step 5: Once done, click on Update Profile to save changes. Step 6: To delete your account, go to Profile Settings and provide your password for confirmation. Transferring Ownership Step 7: In Profile Settings, click on Shop Transfer. Step 8: Enter the new owner&rsquo;s email. Step 9: Enter your password. Step 10: Click on Initiate Transfer to finish the process. Troubleshooting If updates don&rsquo;t save, check that your email and phone number are in the correct format. If you forget your password, reset it from the login page before attempting to delete your account or transfer ownership. If ownership transfer fails, confirm the new owner&rsquo;s email is active and correctly entered. FAQs Q: Can I use any email for ownership transfer?A: The new owner must have a valid, active email address. Q: Will transferring ownership delete my profile?A: No, it only changes the account&rsquo;s primary ownership rights. Q: Can I recover my account after deleting it?A: No, account deletion is permanent. Be sure before confirming.

How to Edit Profile Settings on Desktop

Step 1: Go to the homepage. Step 2: Click on Settings from the side menu bar. Step 3: You will automatically land on the Business Settings page. Step 4: To edit your business information, click on Edit beside Business Information. Your business information includes: Business name Business category Phone number Currency Step 5: Update the fields as needed (e.g., name, category, currency, or phone number). Step 6: Click on Update My Business to save changes. Step 7: To edit your business location, click on Edit beside Business Location. Step 8: Enter the new country, city, state, and address. Step 9: Click on Update My Location to save. Step 10: You can also enable additional settings such as: Discounts Product expiry date Surplus Sell in fraction Offline order And more features depending on your preferences. Troubleshooting If updates don&rsquo;t save, make sure all required fields (like business name or currency) are filled in. If your location is not updating, double-check your internet connection. If you can&rsquo;t find additional settings, ensure you&rsquo;re on the Business Settings page, not Profile Settings. FAQs Q: Can I change my business currency after creating my account?A: Yes, you can update the currency under Business Information anytime. Q: Will enabling &ldquo;Sell in Fraction&rdquo; affect all my products?A: Yes, once enabled, it applies to products where fractional sales are allowed. Q: Can I turn off features like discounts later?A: Absolutely. You can enable or disable additional settings at any time from Business Settings.

How to Edit Your Business Details on Desktop

Managing your suppliers and supplies helps you keep accurate records of inventory, costs, and payments. You can add suppliers, record supplies, and update your stock with just a few steps. How to Add a Supplier Step 1: Go to the Homepage. Step 2: On the side menu bar, click Suppliers. Step 3: Click Add New Supplier at the top of the page. Step 4: Enter the supplier&rsquo;s Full Name, Phone Number, Email, and Address. Step 5: Click Save to finish. How to Record a Supply Step 6: After adding your supplier, click Add Supplies beside the supplier&rsquo;s name. Step 7: Add the products the supplier is supplying. Step 8: For new products, click Add New Product. Step 9: Enter the Quantity and Cost Price. Step 10: Update the Selling Price and Expiry Date (where applicable). Step 11: Click Add to List when done. Repeat this process to add multiple products. Step 12: When done, click Proceed. Step 13: Select the Payment Status &mdash; Paid in Full, Partly Paid, or Unpaid. Step 14: Add comments if necessary. Step 15: Mark as Collected Items to add the products to your inventory. Step 16: Confirm your inputs and click Save Supplies to finish. Troubleshooting Supplier not saving: Ensure all required fields (Name and Phone Number) are filled. Product not appearing in the list: Use the search option to check if it already exists before adding a new one. Inventory not updating after recording supply: Make sure you selected Mark as Collected Items. FAQs Q: Can I record supplies without adding a supplier first?A: No, you must first add a supplier to link the supplies. Q: What happens if I select &ldquo;Unpaid&rdquo; as payment status?A: The unpaid balance will reflect in your supplier&rsquo;s account and can be settled later. Q: Can I edit supplies after saving?A: Yes, but only before they are fully paid and finalized.

How to Manage Supplies and Suppliers on Desktop

Connecting your POS device to the app allows you to process transactions seamlessly. Follow these steps to link your POS. Steps to Activate Your POS Step 1: From the Homepage, tap More at the bottom of the navigation bar. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/39f0d7d3-e457-426b-8aaf-75e4aba4a42a-1757973981054.png Step 2: Select POS and Transfer Integration. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/84fb962e-dcd5-4c16-84e2-01414a51ad61-1757974071259.png Step 3: Tap on +POS Device. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/502f69b2-aa1d-4c8b-9c08-027023029261-1757974120886.png Step 4: Enter your POS serial number (the last 10 digits). IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/56495e6b-ac3d-47fe-a381-4467818a7078-1757974199821.png Step 5: Give your POS a name (e.g., POS 1). IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/ef4ff6c3-86ad-4733-8f4e-936fed28a3d5-1757974243156.png Step 6: Tap Link POS. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/c8571fc1-6b1c-47ba-b33b-d2689122317c-1757974272487.png Step 7: At the bottom of the page, you can tap Watch Video Tutorial for a step-by-step video guide directly in the app. IMAGE_LINK=https://ams1.vultrobjects.com/knowledge-base/images/fc4ecf6f-8a6a-4c8c-b585-88183db89867-1757974323368.png ❓ Frequently Asked Questions Q1: Where can I find my POS serial number?The serial number is usually printed on a sticker on the back or side of your POS device. Use the last 10 digits. Q2: Can I link multiple POS devices to my business account?Yes, you can add and manage multiple POS devices under your business settings. Q3: What if my POS fails to link?Check that you entered the serial number correctly. If the issue persists, restart your device and try again. You can also contact support for assistance. Q4: Can I rename my POS device later?Yes, you can rename your POS anytime in the POS and Transfer Integration section for easier identification. Q5: Do I need internet to link my POS?Yes, an internet connection is required to successfully link and activate your POS.

How to Activate Your POS on Mobile

Invoices help you document sales transactions clearly, whether they are fully paid, partly paid, or unpaid. The desktop app allows you to customize invoices with discounts, tax, and even shipping details. Steps to Create an Invoice Step 1: Go to the Homepage. Step 2: On the side menu bar, click Invoice. Step 3: Click + Add Product or Service. Step 4: Click Add Customer/Client to continue. Step 5: Proceed to checkout, and enter the Date and Due Date. Step 6: Fill in additional sections as needed: General Discount Add Tax Shipping Add Note (optional) Step 7: Select the Payment Status - Unpaid, Fully Paid, or Partly Paid. Step 8: Select the Payment Method - POS, Cash, Transfer, or Multiple Payments. Step 9: Add Bank Details for payment (if required). Step 10: Confirm or edit the Terms and Conditions. Step 11: Select the Invoice Status - whether shipped or settled. Step 12: Click Save Invoice to finish. Troubleshooting Invoice not saving: Ensure that all mandatory fields (customer, products/services, and payment status) are filled. Incorrect due date error: Make sure the due date is not earlier than the invoice date. Bank details not showing: Check your business settings to confirm that bank details have been added. FAQs Q: Can I send invoices directly to customers?A: Yes, you can print, download, or share invoices via email or from the system. Q: What happens if I mark an invoice as &ldquo;unpaid&rdquo;?A: The invoice will remain open in your records until payment is collected and updated.

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